Warranty Terms And Conditions
Dravya Power is committed to delivering high-quality batteries with exceptional durability and performance. To ensure customer satisfaction, we provide a robust warranty that safeguards against manufacturing defects and performance-related issues. Our warranty coverage varies based on the battery model, typically ranging from 24 to 72 months. This warranty reflects our confidence in the reliability of our products and our dedication to providing a seamless user experience.
To claim the warranty, customers must present the original purchase invoice along with the warranty card. This documentation helps verify the warranty period and ensures a smooth claim process. Our warranty policy strictly covers defects in material or workmanship under normal usage conditions. However, it does not extend to damages caused by improper installation, mishandling, external accidents, or unauthorized repairs.
Regular maintenance, as specified in the user manual, is essential to keep the battery in optimal condition and maintain warranty validity. Failure to follow recommended care guidelines, such as overcharging, deep discharging, or exposure to extreme conditions, may void the warranty. We strongly encourage users to follow the prescribed maintenance schedule to maximize battery life and performance.
For a comprehensive understanding of our warranty policies, including specific terms and conditions for different battery models, please refer to the model-specific warranty documentation. If you require further assistance, our customer support team is always available to guide you through the warranty claim process and address any concerns.